Privacy Policy

1. Information We Collect

We collect the following types of information when you use Lurny:

• Account information: Name, email address, phone number, and profile details you provide during registration.
• Content data: Text, files, images, and other materials you upload or create using the Service.
• Usage data: Information about how you interact with the platform, including pages visited, features used, and session duration.
• Device information: Browser type, operating system, IP address, and device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process your account registration and manage your subscription.
• Send you important service updates, security alerts, and support messages.
• Personalize your experience and recommend relevant content.
• Analyze usage trends to enhance platform performance and features.
• Comply with legal obligations and enforce our Terms & Conditions.

3. Data Storage & Security

Your data is stored on secure servers with industry-standard encryption. We implement technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Authentication tokens are stored in httpOnly, Secure cookies and are never accessible via client-side scripts.

4. Data Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

• Service providers: Trusted third-party vendors who assist in operating the platform (e.g., hosting, analytics, payment processing), bound by confidentiality agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to affected users.

5. Cookies & Tracking

We use essential cookies to keep you signed in and maintain your preferences. Analytics cookies are only loaded after you provide consent via our cookie banner. You can manage cookie preferences at any time through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data ("right to be forgotten").
• Export: Request a machine-readable copy of your data ("data portability").
• Opt-out: Unsubscribe from marketing communications at any time.

You can exercise these rights from the Settings page in your Lurny account or by contacting us directly.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on the platform and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

10. Contact

If you have questions or concerns about this Privacy Policy or your data, please contact us at privacy@lurny.ai.